I started my career in CAD and product design, where I discovered a love for making complex tools easier to use. That curiosity grew into a career in software implementation and training — helping clients design, configure, and roll out CAFM systems that actually fit how they work.

I believe technology should empower people, not overwhelm them. My approach is straightforward: listen carefully, understand how things really work day to day, then create solutions that make life simpler.

Over time, I’ve learned that change is never just technical — it’s personal. That’s why I began studying counselling and human behaviour, exploring how people process change, adapt, and communicate. It’s had a huge impact on how I deliver training and support clients through implementation projects.

These days I’m based in Telford, having moved up from the South. Outside of work, you’ll usually find me walking, or taking photos — creative ways to relax and reflect.