I’ve always been curious — about how things work, how people think, and how we can connect the two.

That curiosity drives my learning, whether it’s exploring data analytics or studying counselling.

Recent learning and certifications include:

• Level 2 Award in Counselling Concepts – understanding communication, empathy, and emotional awareness
• SQL and Python – for working with data and reporting
• Advanced Excel – automation and structured data management
• AutoCAD & Revit – ongoing professional development

Studying counselling has reshaped how I approach implementation work — it’s deepened my empathy and improved how I facilitate training, manage expectations, and support change.